FAQ

【Register & Login】

1.How do I register?

Free registration for everyone.
I already have an account. Login here.
I do not have an account. Register now.
Business account is recommended if you have the business license. Account name should be the same as business name.
(Account type CANNOT be changed once account is created.)

2.Forgot password.

Press “Forgot password ?” in the link webpage to retrieve your password. Please follow the instructions.

3.How to change password.

Step1. Login and choose “my account” by the drop-down menu on the header.
Step2. Enter new password and save it.

4.How to edit personal information?

Step1. Login and choose “my account” by the drop-down menu on the header.
Step2. Edit your personal information.
Step3. Save and confirm.

5.Would my information be seen by the public?

All personal information is ONLY for the use of the service and will NOT be released on the website.

【Contact us】

For further service please feel free to email or call us during the office hours.
Office hours: Monday to Friday 9:00-18:00
Email:premierservice@cade.com
Tel:+886-2-2785-2102

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